POSITIONS AVAILABLE    
   

RECEPTIONIST

SUBMIT RESUME

Job Summary:  

The Receptionist is expected to have the switchboard open and operating promptly at 9:00 am and throughout the day until 6 p.m. Relief switchboard coverage will be provided for a one-hour lunch, as well as morning and afternoon breaks of 10 minutes each. The Receptionist should work with relief coverage to determine appropriate times for lunch and breaks.

Qualifications :

  • Excellent phone etiquette
  • Excellent verbal communication skills
  • Punctual
  • Able to work with minimum supervision
  • Should be customer service driven
  • Knowledge of MS Office (Word & Excel)
  • Able to multi-task
  • Professional appearance
  • Business casual
  • Minimum one (1) year customer service experience.
  • High school diploma

Responsibilities :

  • Professionally administers all incoming calls.
  • Ensures phone calls are directed accordingly.
  • Screens all sales calls and solicitors.
  • Greets guests in a professional, friendly, hospitable manner.
  • Types memos, correspondence, reports, and other documents, as necessary.
  • Coordinates catering for In-service and conference luncheons.
  • Makes reminder calls to all employees the day before case conferences and/or staff meetings.
  • Sorts and delivers daily mail received.
  • Assists with tracking all clinicians’ notes.
  • Prepares orders to be hand carried to MD office.
  • Transcribes RN/PT Physician’s Orders with accurate interpretation of medical terminology into Visitrak and produces printed MD orders for mailing.
  • Mails MD orders daily using the reception mail merge addressing system.
  • Receives and logs all MD orders daily.
  • Sorts MD orders for filing.
  • Tracks and follows-up on all MD orders that have not been signed and returned weekly.
  • Maintains and edits reception mail merge addressing system on a daily basis.
  • Places all orders for documentation, printed goods, and marketing supply.
  • Places all office and medical supply orders.
  • Monitors and discourages supply misuse by clinicians and employees.
  • Obtain ICD 9 codes for those labs requiring this information in order to prevent the patient from receiving a bill from the lab.
  • Updates ICD-9 Code information as necessary for Labcorp billing.
  • Performs such other duties as assigned.
 

 

SUBMIT RESUME