Major Function :
The Intake/Scheduling Assistant position supports the Intake/Marketing Director in all department functions with a focus on intake and staffing.
Job Description:
- Ensures that when patients are referred to Lorian Home Systems, Inc. of Las Vegas (LORIAN) by any and all referral sources, that the relevant patient information is obtained in an accurate and timely manner. Further, the Intake/Staffing Representative will input all relevant patient information into LORIAN’S patient tracking system (VisiTrack). This information includes, but is not limited to, the patient’s name, date of birth, gender, address, insurance information, referring physician, hospital or facility where the patient came from, the primary and any other diagnoses, medications, allergies, disease and surgical history. The above said information may be obtained via fax or phone.
- Create patient profile and permanent patient chart to store all data collected, such as, but not limited to documentation generated or received during or subsequent to the patient’s admission to LORIAN such as but not limited to, OASIS forms, nurses’ notes, and doctors’ orders.
- Create patient profile admission packages and maintain inventory of documentation and of all other forms required to assemble admission packages and any other clinical forms used during the delivery of service(s) to patients such as, but not limited to, nurses’ notes, and OASIS forms.
- Identify and assign the required clinical staff to each patient admitted by LORIAN. Further, the Intake/Staffing Representative is responsible for matching patients with the appropriate clinical staff as follows
1. Start of Care (RN,PT,OT)
2. Follow up Care (LVN)
(Once the case is opened, if needed, find nurse for follow up care
3. Interdisciplinary care (PT,OT,ST)
(If requested by SOC nurse, find therapist to provide rehabilitation care)
4. Other care (MSW,HHA)
(If requested by other clinicians, find a Social Worker or Home Health Aide to care for the patient)
- Determine eligibility and coverage of Medicare patients. The Intake/Staffing Representative is responsible for verifying the patient’s coverage under Medicare and ensuring that LORIAN’S services do not overlap with the services of another agency.
- Assist in obtaining the required Treatment Authorization Request (TAR) for all Medi-Cal Patients admitted to LORIAN.
- Procure insurance coverage and billing information, as well as treatment pre-authorization orders when required, for all private insurance patients admitted to LORIAN.
- Obtain billing and treatment authorization for all other patients admitted to LORIAN.
- When applicable, coordinate and communicate changes to the patient’s Plan of Care, such as frequency changes, discharges, and/or hospitalizations, among all pertinent clinicians, including the patient’s physician, making sure that whenever changes occur in VisiTrack, that these changes are communicated to all pertinent personnel.
- Maintain weekly visit schedule report and board for all disciplines and counter checks with schedule on VisiTrack.
- Performs such other duties as assigned.
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